So I don't know what is happening. One issue after the other with the Rogers internet. RogersMaude. The fact that it's the same day (roughly) every time makes me a little suspicious. One of  the phones with wifi connection issue is One Plus 3T running Android Oxygen  OS. Close and reopen Internet Explorer. This gives your device a fresh start and clears any issues that may have been caused by memory conflicts within the device. Internet and wifi issue after upgrade to Ignite and Hitron CGN3 modem, Re: Internet and wifi issue after upgrade to Ignite and Hitron CGN3 modem. Either should work for 802.11ac networks: 5 Ghz networks have a much shorter range, so anything that is running in the 5Ghz band, that you can detect is fairly close to your home. *rant* uniqs 13934: ... so not sure if there would be any performance issues associated with it on the faster plans. Press question mark to learn the rest of the keyboard shortcuts. This has been happening every night for about two weeks now. Sometimes requires a higher quality one. by Click Tools again. The goal of the Rogers Community is to help you find answers on everything Rogers. 07:32 AM You want the best performace and range? With Rogers Ignite Internet, the installer could not connect the Nighthawk so he went. The 2.4 Ghz wifi can be very difficult to work in, even with a good router. By using our Services or clicking I agree, you agree to our use of cookies. If so, how many? - last edited on Configure the modem for transparent bridge mode. ‎08-22-2018 If I check direct with speedcheck in a browser it registers around 15-20mb. Help - adding an extra electronic door lock ... How do the bad guys know whatever I am doing on this computer. I think the issue is that your ROGERS modem is also a router and also with wifi enabled -as you describe it!! In order to get it back first I have power down the VOIP phone modem, reset  CGN3, and then power on the VOIP phone modem. It's really annoying. Troubleshoot issues with the Ignite WiFi Hub app. Click on the Tools menu (you may have to press Alt to bring up the menu). I thought that solved the issue. Initially the internet was working fine on WIFI and ethernet connection was not working at all. ‎08-22-2018 - last edited on Service problem on their end? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Some devices though, do prefer certain channels over others. For the newer CGN3ACSMR and CGNM-3552 with firmware V4.5.8.27, that disable function is available as a user selected function. You may be on 60/10 and speedboost is making up the diff. The phone that used to continously connect and disconnetc is working better. When this happens my Ignite TV service continues to work completely uninterrupted, and any status info on the modem (navigate via shows that everything is up and operational, but I can't browse the Internet at all until I do a hard reboot of the modem. Good: I'm on slightly faster internet. The long haul solution to better wifi performance, if you happen to live on wifi, is to purchase a good router and run the modem in Bridge mode which is user selectable. @mohsinladha, does Wifi Analyzer show 802.11ac networks? See, now this makes sense to me. Nuff said. It doesn't properly display the 802.11ac networks, but, there is a licenced version that does now. ‎08-22-2018 - last edited on - last edited on RogersMaude. 08:56 AM I have rogers ignite U 500 plan and everyday or once every couple of days the internet goes down for about a minute or two (router light … Am hoping I am not the only Nighthawk customer connected to Rogers Ignite Internet! (set 2.4g to "N" WPA2-AES). This topic has been marked solved and closed to new posts due to inactivity. An annoying problem.